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Privacy Policy
This Privacy Policy explains how The Digital Fix collects, uses, and protects any information you provide when using our website or services.
Expand the sections below to read our full Privacy Policy.
When you interact with The Digital Fix, we may collect certain personal information in order to respond to enquiries, provide services, and improve our website.
The types of information we may collect include:
1.1 - Personal Information
Information that you voluntarily provide when contacting us or submitting a form on our website. This may include:
• Your name
• Email address
• Phone number
• Business name
• Any information you include within your message or enquiry
1.2 - Website Usage Data
We may collect information about how visitors use our website. This can include:
• Pages visited
• Time spent on the website
• Browser type and device information
• General location data (such as country or region)This information helps us understand how visitors use the website and improve the overall experience.
1.3 - Cookies and Tracking Technologies
Our website may use cookies or similar technologies to collect information about visitor behaviour and website performance. Cookies help us analyse website traffic and optimise how the site functions.
You can control or disable cookies through your browser settings if you prefer not to allow them.
2.1 - How We Use Your Information
The Digital Fix may use the information collected through our website for the following purposes:
• To respond to enquiries submitted through our contact forms or email
• To communicate with clients about services, projects, or enquiries
• To provide and deliver the digital marketing services requested
• To improve the functionality, performance, and user experience of our website
• To analyse website traffic and visitor behaviour through analytics tools
• To maintain the security and operation of our website
We will only use personal information where it is necessary to respond to enquiries, provide services, improve our website, or where consent has been given.
The Digital Fix does not sell, rent, or distribute personal information to third parties for marketing purposes.
3.1 - Cookies & Analytics
The Digital Fix website may use cookies and similar technologies to improve the functionality of the website and understand how visitors interact with it.
Cookies are small files stored on your device that help websites recognise returning visitors, remember preferences, and collect information about how thewebsite is used.
We may use analytics tools such as Google Analytics to collect information about how visitors use the website. This may include details such as pagesvisited, time spent on the site, and general location information.
This information is used to help us improve the performance, usability, and effectiveness of the website. The information collected through analytics tools isgenerally anonymous and does not personally identify individual visitors.
You can choose to accept or decline cookies through your browser settings. Disabling cookies may affect how certain parts of the website function.4.1 - Sharing Your Information
The Digital Fix does not sell, rent, or trade personal information with third parties for marketing purposes.
However, in certain situations we may share information where it is necessary to provide our services or operate our website. This may include trusted third-party providers such as:
• Website hosting providers
• Analytics platforms (such as Google Analytics)
• Advertising platforms used to manage marketing campaigns
• Software tools used to deliver services to clients
These providers only receive the information necessary to perform their services and are required to handle personal data securely and in accordance with applicable data protection laws.
We may also disclose personal information if required to do so by law or if it is necessary to protect the legal rights of The Digital Fix.5.1 - How We Protect Your Data
The Digital Fix is committed to ensuring that your personal information is kept secure.
We take reasonable technical and organisational measures to protect personal data from unauthorised access, loss, misuse, or disclosure. This includes using secure systems and trusted service providers where appropriate.
While we take steps to protect the information collected through our website, no method of online transmission or electronic storagecan be guaranteed to be completely secure. By using our website, you acknowledge that information shared online is done at your own risk.
We will only retain personal information for as long as necessary to respond to enquiries, provide services, or comply with legal obligations.6.1 - Your Data Rights
Under applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR), you may have certain rights regarding your personal information.
These rights may include:
• The right to request access to the personal data we hold about you
• The right to request correction of inaccurate or incomplete information
• The right to request that your personal data be deleted where appropriate
• The right to request that we restrict or limit how your personal data is used
• The right to withdraw consent where data processing is based on consent
If you would like to exercise any of these rights or request information about the personal data we hold about you, please contact us using the details provided below.
We will make reasonable efforts to respond to requests in accordance with applicable data protection laws.
7.1 - Contact Us
If you have any questions about this Privacy Policy or how your personal data is handled, you can contact:
The Digital Fix
Email: info@thedigitalfix.net
Website: www.thedigitalfix.net
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